Returns & Exchanges

We hope that you love what you purchased and our dedication to you does not end at delivery. To make your return or exchange as pleasant as possible, we offer the following services:

60-Day return for diamond purchases over $300*

20-Day return for all other jewelry purchases*

*All items must be in new, unused condition. We are unable to accept returns of special order items or customized pieces.

Returns will be credited in the original form of payment in the amount paid at time of purchase. If you paid by cash or check, we will issue you a corporate check and mail it to the original billing address within 5-7 business days.

Shipping charges are not refundable unless the item is defective or we sent the wrong merchandise.

If for any reason you are not completely satisfied with your jewelry purchase, please call (218) 722-6633 to verify that you are within the return period.

Return/Exchange by Mail

1. Indicate reason for return; or provide exchange details.
2. Securely package the item along with all original paperwork (sales receipt, diamond guarantee, packing slips, etc.) and packaging (ring box, etc.) and drop it off at the appropriate shipping location.

We recommend insuring the package for the amount you originally paid for the item.

You may return ship via FedEx, USPS or UPS to:

Security Jewelers
Attn: Online Sales
307 W. Superior Street
Duluth, MN 55802

Return/Exchange to Store

To return or exchange an online order at our Security Jewelers store, please bring the merchandise, along with any original paperwork (sales receipt, diamond guarantee, packing slips, etc.) and packaging (ring box, etc.) to the store.

Return/Exchange to Store

To return or exchange in-store purchases, please bring the merchandise, along with any original paperwork (sales receipt, diamond guarantee, packing slips, etc.) and packaging (ring box, etc.) to the Security Jewelers store.